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· FAQ ·

//PRODUCT FAQ//

What makes Aoi Asia Matcha?
At Aoi Asia Matcha, we curate rather than produce. Our role is to seek out Matcha that moves us.

Where does Aoi Asia Matcha's products come from?
Our Matcha is sourced from respected tea artisans across Japan.

Are Aoi Asia Matcha's products halal?
Yes. Aoi Asia Matcha's products are Japan Halal–certified.

How to store matcha?
Keep it away from heat, light, and moisture. Once opened, store your Matcha airtight and refrigerated to preserve its colour, fragrance, and vitality.

//DELIVERY FAQ//

How long does order take to arrive?
Within Brunei, delivery usually arrives within 1–3 days. We will contact you before it reaches your doorstep to ensure smooth delivery.

//GENERAL FAQ//

Returns, exchanges or cancellation?
As curators, we care deeply about what we share. If anything feels less than it should, connect with us.

Can I use Aoi Asia Matcha for cooking or baking?
Yes. Our Matcha is versatile and expressive, ready for anything you create.

//Couldn’t find your question?
Feel free to contact us. We’re always happy to help you on your Matcha journey.